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Info Centre

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Office Name Chief Executive Office, Kenya Branches Branch Name Nairobi
Office is Headed By Mr. Sharda Bhushan Rai Name of the Branch Head Mr. Santosh Kumar Gupta
Designation Chief Executive Designation Chief Manager
Office Address Kenyatta Avenue, PO Box-30246-00100 , Nairobi, Kenya Branch Address Kenyatta Avenue, PO Box-30246-00100 , Nairobi, Kenya
Mobile Number +254-722794270
Landline Number +254-20-2222542 Landline Number +254-20-2229461
E-mail cekenya@boikenya.com E-mail cmnrb@boikenya.com
Branch Name Mombasa Branch Name Industrial Area Branch
Name of the Branch Head Mr. Manoj Kumar Name of the Branch Head Mr. Amit Kumar Singh
Designation Chief Manager Designation Chief Manager
Branch Address Bank of India Building, Treasury Square, Nkrumah Road, PO Box 90684-80100, Mombasa, Kenya Branch Address Block D-1, Ground Floor, Sameer Business Park, Mombasa Road, PO Box -18415-00500, Nairobi, Kenya
Mobile Number +254-722794748 Mobile Number +254-720895466
Landline Number +254-41-2224501/2 Landline Number +254-773451040
E-mail cmmsa@boikenya.com E-mail cmiab@boikenya.com
Branch Name Westlands Branch Branch Name Eldoret Branch
Name of the Branch Head Mr. Manoj Kumar Name of the Branch Head Mr. Rohit Yadav
Designation Chief Manager Designation Senior Manager
Branch Address The Oval 2nd Floor, Jalaram Road, PO Box No-14359-00800, Westlands, Nairobi, Kenya                                                                Branch Address Tarita Centre Ground Floor, Ronald Nagala Street, PO Box-2256-30100, Eldoret, Kenya
Mobile Number +254-726440499 Mobile Number +254-700745748
Landline Number +254-20-2555777 Landline Number +254-053-2030951
E-mail cmwst@boikenya.com E-mail cmeldoret@boikenya.com

We request our esteemed customers to address their complaints/messages to the respective branches first through the emails provided. Also, the customers are requested to quote their Name, Account Number, Branch Name and Mobile Number in the complaint/message for easy recognition & follow-up.

Any unresolved complaint may be escalated to the below e-mail ID:-

Email:seniormanager.operations@boikenya.com